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For Billing Questions, Lost & Found, or a Copy of a Receipt:

To request a copy of your receipt, please include the following information:

-Date of Visit:

-Total Amount:

-Type of Card Used:

-Last 4 digits of the Card Used:


To inquire if you left a credit card at Monarch Rooftop, please include the following information:

-Date of Visit:

-Type of Credit Card:

-Full Name:

-If we have your credit card, you will need to provide a valid government issued ID to pick it up.


To inquire with our lost and found for any left behind items, please include the following:

-Date of Visit:

-Type of Item (Include a Detailed Description)


If any item is found, it must be picked up within 24 hours as we are not responsible for any lost or left behind items.

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Thank you for your request. We’ll be in touch within 48-72 hours.